What CSAware does
Built for the way your farm actually runs.
A complete set of tools for CSAs, food hubs, and wholesale operations — backed by a team that's been alongside family farmers since 1999.
Practical software. Real human support.
We help CSAs and food hubs save time, reduce errors, and grow with confidence. Our team has spent decades alongside small farms — and we’re still here, still independent, and still picking up the phone.
Some of our features
BoxBot builds individualized boxes from harvest counts, target goals, and member preferences. Get more flexibility and automation for your shares while protecting margins.
Member Dashboard
Members can join, buy add-ons, and manage their accounts from any device. They can update pickup location, place boxes on hold, and customize contents when enabled.
Your brand, front and center
We take a white-label approach and work behind the scenes with reliable software. You keep ownership of your customer relationships, data, and brand experience.
Real Personal Support
Every account gets a dedicated account manager for setup, launch, and ongoing support. Your feedback goes straight to our product team so the platform keeps improving with your needs.
Accept EBT / SNAP benefits (food stamps) in your online store. Expand access for customers who rely on supplemental assistance to buy local food.
Wholesale Ordering
PilotApproved wholesale buyers shop your wholesale catalog while your team manages buyer terms, weekly availability, invoices, account balances, and ACH payments.
Custom Subscriptions
Offer as much customer choice as you want, within your operational limits. We can help you configure the right customization model for your farm and community.
Item Preferences
If you enable it, members can set item preferences and lists of items to avoid. Use individual and aggregate preference data to build boxes, plan crops, and improve customer satisfaction.
Delivery Rescheduling
Members can move deliveries, switch drop locations, and place subscriptions on hold. CSAware keeps those changes simple, accurate, and visible to your team.
Email / SMS Broadcasting
Send targeted updates to the right groups, from former customers to members on tomorrow’s route. Build list filters in a click and send announcements or campaigns by email or SMS.
Automated SMS Messaging
Improve open rates with text reminders and alerts sent directly to members’ phones. Members can opt in for automated delivery notifications.
Route Planning
CSAware integrates with OptimoRoute to make delivery day faster and more efficient. Use optimized routing, real-time tracking, and live updates for smoother fulfillment.
Outsourced Deliveries
When enabled, CSAware syncs delivery details with LogicPath so their team can pick up and deliver without extra manual coordination. Available in select states.
Financial Reporting
Review deliveries, revenue, balances, member retention, and product sales whenever you need. Reports are exportable and ready for bookkeeping workflows.
Harvest and Packing Lists
Select weekly items and instantly generate harvest and production targets. For pack and delivery day, get auto-generated packing lists, labels, and other key details.
User Impersonation
Resolve member issues faster by seeing exactly what they see. Use Impersonate Users to reproduce problems, make fixes, and provide stronger customer service.
Moving from another platform? We help you launch in as little as a few days — we handle the data, you keep farming.
Marketing
As a CSAware customer, you’re part of the LocalHarvest network. CSAware listings receive priority visibility in our directory, used by 20,000+ daily visitors searching for local food.
Personalized Recipe Suggestions
Help your members plan for dinner. CSAware can show recipe suggestions individualized to the contents of each box.
Member Referral Program
Let subscribers share personalized referral links and QR codes. Reward both the referring member and the new customer to support steady, word-of-mouth growth.
Data Ownership & Exports
Your customer, order, delivery, and financial data remains yours, and you can export it anytime. We use it only to provide and support your CSAware service.
We’re often asked what sets us apart from other CSA management software. Beyond our long-term commitment to local food and responsive support, here are a few specifics.
See it for yourself.
Walk through CSAware with one of our team members. No pitch, no slides — just a conversation about your farm.
Request a Demo